Are they becoming one of the same? The other day my sister decided she would pay off one of her credit loans, she was 2 months behind on a payment and thought the heck with it I'll just pay it off. Going through customer sevice she inform the lady that this is what she wanted to do, the lady went on to asked how often Linda got paid and why was she late with her payment. "What different does that make I want to pay if off" Linda said. The lady went on with her questions until Linda asked to speak to a supervisor at which time her business was completed. I told Linda the problem was her request was not in the lady script that she memorized.
The next evening on NCIS the program starts off with this telemarketer trying to sale some man a phone service while he's getting murdered in the backgound, the poor man is screaming for help and the telemarketer doesn't miss a beat, keeps right on reading from his script. I couldn't wait to get Linda on the phone and ask if the program reminded her of anyone.
What are we saying? That if it's not written down it's not happening that we can no longer think on our own?
Hummmm
Good analogy.
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